Felix Chavez Agency has been one of the best experiences that I have had in a very long time, I had to come back home to Austin due to Health issues. it seemed easy to tell my local Agency I was moving out of state and that would be that.
Well, I must say when I got here I was quite nervous as I had been with an agency in SC for over 18 years, thinking am I gonna get the best rate are they gonna be personable, well to my surprise from the first call to switch over my Insurance to Texas I opted for the Felix Chavez Agency, WOW is all I can say.
The Office Manager has been there with me all the way, making additional phone calls to me to make sure that all things were ok, from 2013 when I signed up I have had many changes and they have met them all, they have all been so very personnel and professional with me, I have now added additional Renters Insurance. If you are looking for award-winning Customer service in an Insurance Provider, look no further, the Felix Chavez Agency is it, I highly recommend them, They get 5 stars from me.
Thank you to all the members of the Felix Chavez Agency for always thinking of the Customer First.
