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  • About Us
    • About Us
    • Meet Our Team
    • Testimonials
    • Blog
    • Privacy Policy
  • Policies
  • Community
    • Round Rock Insurance Resource
    • Our Hometown Magazine
    • Community Causes
    • Submit a Cause Idea
  • Rewards
  • Concierge
    • Concierge Directory
    • Recommend a Business
    • Learn About Our Concierge Program
  • Billing & Claims
  • Contact
  • Get a Quote
    • Get a Quote
    • Bond Quote Here
    • Life Insurance Calculator
    • Commercial
  • Careers
  • Get a Commercial Quote!
  • About Us
    • About Us
    • Meet Our Team
    • Testimonials
    • Blog
    • Privacy Policy
  • Policies
  • Community
    • Round Rock Insurance Resource
    • Our Hometown Magazine
    • Community Causes
    • Submit a Cause Idea
  • Rewards
  • Concierge
    • Concierge Directory
    • Recommend a Business
    • Learn About Our Concierge Program
  • Billing & Claims
  • Contact
  • Get a Quote
    • Get a Quote
    • Bond Quote Here
    • Life Insurance Calculator
    • Commercial
  • Careers
  • Get a Commercial Quote!
  • About Us
    • About Us
    • Meet Our Team
    • Testimonials
    • Blog
    • Privacy Policy
  • Policies
  • Community
    • Round Rock Insurance Resource
    • Our Hometown Magazine
    • Community Causes
    • Submit a Cause Idea
  • Rewards
  • Concierge
    • Concierge Directory
    • Recommend a Business
    • Learn About Our Concierge Program
  • Billing & Claims
  • Contact
  • Get a Quote
    • Get a Quote
    • Bond Quote Here
    • Life Insurance Calculator
    • Commercial
  • Careers
  • Get a Commercial Quote!

| (512) 989-0668

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WHAT OUR CLIENTS
ARE SAYING

Excellent
4.9
Adriana Ortega Díaz
I've been using Chavez Insurance Group for more than 10 years now, for my home and auto and can't be happier. Samira has been my contact since day one and she is wonderful, always on top of things and prompt to respond to all my questions, they also helped me when I opened my LLC and Maria Solis was the contact for that, no matter who the rep has been available for me they all have been amazing to work with, great customer service. I 100% recommend them.
Response from the owner:Thank you, Adriana, for your incredible loyalty over the past 10 years! We're thrilled Samira, Maria, and our team have consistently provided excellent home, auto, and business insurance service. Your recommendation means a lot—our goal is always to deliver prompt, reliable support.
Juieta Yamakawa
Samira has done an excellent job of digging up 2025 very complex information to clarify some charges from my Mortgage co. She was very very patient and nice the whole time. The mystery of the charges and the reimbursement was solved. Thank you so much Samira.
Response from the owner:Thank you, Juieta, for your wonderful feedback! We're thrilled Samira could patiently help clarify those complex mortgage insurance charges and resolve the issue. Your satisfaction means a lot to us. We appreciate your trust and are here anytime you need assistance!
Mohammad Jan
Samira Saldivar provided valuable service and always supported our home and auto insurance needs.
Response from the owner:Thank you, Mohammad Jan, for your kind words! We're thrilled Samira could support your home and auto insurance needs. Providing excellent service is our priority, and we're here whenever you need assistance with your insurance plans. We appreciate your trust in us!
Melisa Rivas
⭐⭐⭐⭐⭐ I highly recommend Chavez Insurance! They’ve provided excellent service for Taco Express Restaurant—always professional, reliable, and quick to help. Their team makes the insurance process easy and stress-free. Great experience all around!
Response from the owner:Thank you, Melisa! We’re thrilled Taco Express Restaurant had a smooth experience with our insurance team. Providing reliable, professional support to make coverage simple is our goal. We truly appreciate your recommendation and look forward to assisting you again!
Cindy Miko
I am very grateful to Patricia Alvarez for all her help, really whenever I have any doubts, she answers my doubts with all the kindness in the world and gives me all the information I need.
Response from the owner:Thank you, Cindy, for your kind words! Patricia is dedicated to providing helpful and friendly support with all your insurance questions. We're thrilled to know you feel well-informed and valued. We appreciate your trust and look forward to assisting you with your insurance needs anytime!
Héctor Reynal
Patricia and Araceli provided outstanding service. They were incredibly kind, professional, and attentive throughout the entire experience. They made everything easy and were always willing to help with a smile. I truly appreciate their excellent customer service. Highly recommended!
Response from the owner:Thank you, Héctor, for your kind words! We're thrilled Patricia and Araceli made your insurance experience smooth and positive. Your recommendation means a lot to us. We’re always here to provide friendly, professional support whenever you need us!
Darin Stroud
Samira has been awesome to work with. We moved here 4 years ago & didn’t know anyone or anything & Samira helped us tremendously
Response from the owner:Thank you, Darin! We're thrilled Samira could support you during your move and help with your insurance needs. It means a lot to know she made the process smoother for you. We're here anytime you need assistance with coverage or evaluations!
Felicia Balcazar
Busque en varias agencias en Austin y sinceramente fue la mejor en todos los sentidos, Patricia la señorita que me atendió, fue súper amable, paciente y no tardo nada en atenderme, estoy muy contenta
Response from the owner:Thank you, Felicia, for choosing us among Austin insurance agencies! We're thrilled Patricia provided you with friendly and efficient service. Your satisfaction with our insurance solutions means a lot to us. We look forward to assisting you with any future insurance needs!
Bz
Patricia fue súper amable ayudándome con todas las dudas que tenía sobre mi seguro ! Muy recomendable!
Response from the owner:Thank you for your review of our agency. Appreciate the nice comments about Patricia.
Juan Carlos Ruiz
Highly recommended, Great service and guidance!
Response from the owner:Thank you for the 5 star review Mr. Ruiz.
Annia Zayas
Excelente costumer service.
Response from the owner:Muchas gracias
Trish Compton
Good people.
Response from the owner:Thank you so much, Trish! We're thrilled to hear that you had a positive experience with us. Our team at [Insurance Company Name] is dedicated to providing exceptional service. Your feedback means a lot to us! Feel free to reach out if you need further assistance.
Raymundo Reybal
Excelente customer service
Response from the owner:Thank you so much, Raymundo, for your kind words! We strive to deliver excellent customer service and we are thrilled to hear about your positive experience. Your feedback truly means a lot to us. We look forward to serving you again soon!
Rebekah Severi
We’ve been very pleased with all of the help we received from their staff. All four insurance needs have been handled with ease. Thanks!
Response from the owner:Thank you for your kind words, Rebekah! We're thrilled to hear that our team was able to assist you with all your insurance needs effortlessly. We appreciate your feedback and look forward to continuing to provide you with excellent service.
Mark Murray
An exceptional insurance agency I highly recommend for personal and business
Response from the owner:Thank you so much for your kind words, Mark! We are thrilled to hear about your positive experience with our insurance agency. We strive to provide top-notch service for both personal and business needs. Your recommendation means a lot to us!
Connie Gooding
I always get superior customer service from the staff. My questions are answered and any issues are resolved.
Response from the owner:Thank you for your kind words, Connie! Our team strives to provide excellent service for all your insurance needs. We're delighted to hear your positive feedback and look forward to assisting you with any future questions or concerns. Thank you for choosing us!
Naomi Baker
I appreciate the agency’s assistance whenever an issue has come up. I feel personally served
Response from the owner:Thank you so much for your kind words, Naomi! We are thrilled to hear about your positive experience with our agency. Our team is always here to provide top-notch assistance whenever you need it. Your feedback is truly valued, and we look forward to continuing to serve you in the future.
Lodie Contreras
I've been a customer with Chavez for almost 30 years! They all treat me like family. If I call my situation is taken care of ASAP. I've referred many friends and family to Chavez. I wouldn't change insurance companies Chavez is the best 😊
Response from the owner:Thank you so much, Lodie! We truly appreciate your loyalty and trust in our insurance services for nearly 30 years. We're thrilled to hear you consider us like family and that we've provided you with top-notch customer care. Your referrals mean the world to us, and we're grateful for your continued support. We're committed to always delivering exceptional service, and we look forward to serving you for many more years to come.
Anita Reyes
Great service and very attentive to my requests 😊
Response from the owner:Thank you so much for your kind words, Anita! We're delighted to hear that you had a positive experience with our team. We strive to provide excellent customer service and meet all your insurance needs. We look forward to assisting you further in the future.
roderick diaz
Muy amables y comprometidos🤝🏾
Response from the owner:Thank you so much for your kind words, Roderick! We're delighted to hear about your positive experience with us. Our team is dedicated to providing top-notch service and we appreciate your feedback. Looking forward to assisting you again soon!
Ernie Rivera
Great Service
Response from the owner:Mr. Rivera, thank you for trusting The Chavez Insurance Group for your auto and home insurance.
RaeAnna Zambrano
Officer Manager Samira Saldivar is phenomenal! She assisted me in getting several quotes, finding a new policy, and even gave some very helpful advice on how to better cover my vehicle. She truly took the time to search for the best options for me. What stood out to me the most was her attention to detail and research into discrepencies. Which in turn, provided me with MORE coverage for less than what I was previously paying. What a blessing she is to us! Thank you Samira for working beyond your normal working hours just to help. God bless!
Response from the owner:RaeAnna, thank you for your kinds words regarding Samira and her wonderful work assisting your family with your insurance needs! Our agency, Chavez Insurance Group prides itself on great customer service by helping and educating our clients comprehend coverage in auto, home, business and life insurance. Thank you again for your trust in Chavez Insurance Group in Round Rock!
Sandy Archuleta
My daughter referred me to Chavez Insurance as she had a really good experience with this company. I worked with Bo Cordle, he was extremely helpful and was able to get the best rates for our auto and home insurance. He kept me informed of where we were in the process and provided assistance with completing required documents. The best customer service I have encountered in a long time. Thank you so much.
Response from the owner:Thank you Sandy for the 5 star review and great comments regarding our service through Bo! We appreciate your business and the opportunity to serve you and family with your auto and home insurance. Our agency prides itself in providing honest and professional customer service! Thank you for taking the time to review us at Chavez Insurance Group!
Dan Hazen
Worked with Bo at Chavez Insurance and he was extremely responsive and they were able to get me into a new policy that was significantly cheaper that my prior insurance company. Highly recommend!
Response from the owner:Mr. Hazen, welcome to our agency at Chavez Insurance Group. Our goal is to provide you the best options in auto, home, life and financial services. We appreciate selecting our agency at 2681 Gattis School Rd in Round Rock for your Insurance needs. Bo, is a true pro and we thank you for your review.
La Shelle Vernon
As a business owner, I appreciate the quality of the service provided by the Chavez team as well as the time they took to understand my needs. Top notch organization.
Response from the owner:La Shelle, welcome to the Chavez Insurance Group family! Our team at 2681 Gattis School Rd in Round Rock is here to serve you. We appreciate you and you business and look forward in building with you.
REVIEW US
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