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About Us
Policies
Community
Rewards
Concierge
Billing & Claims
Contact
Get a Quote
Careers
Get a Commercial Quote!

About Us
Policies
Community
Rewards
Concierge
Billing & Claims
Contact
Get a Quote
Careers
Get a Commercial Quote!

About Us
Policies
Community
Rewards
Concierge
Billing & Claims
Contact
Get a Quote
Careers
Get a Commercial Quote!

| (512) 989-0668

George Lara

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LOCATIONS

2681 Gattis School Rd.
Bldg. 1 Ste. 170
Round Rock, TX 78664

2303 E. Cesar Chavez St. C
Austin, TX 78702

WHAT OUR CLIENTS
ARE SAYING

Patricia fue súper amable ayudándome con todas las dudas que tenía sobre mi seguro ! Muy recomendable!

Verynice

Highly recommended, Great service and guidance!

Juan Carlos Ruiz

Excelente costumer service.

Annia Zayas

Good people.

Trish Compton

Excelente customer service

Raymundo Reybal

We’ve been very pleased with all of the help we received from their staff. All four insurance needs have been handled with ease. Thanks!

Rebekah Severi

An exceptional insurance agency I highly recommend for personal and business

Mark Murray

I always get superior customer service from the staff. My questions are answered and any issues are resolved.

Connie Gooding

I appreciate the agency’s assistance whenever an issue has come up. I feel personally served

Naomi Baker

I've been a customer with Chavez for almost 30 years! They all treat me like family. If I call my situation is taken care of ASAP. I've referred many friends and family to Chavez. I wouldn't change insurance companies Chavez is the best 😊

Lodie Contreras

Great service and very attentive to my requests 😊

Anita Reyes

Muy amables y comprometidos🤝🏾

roderick diaz

Great Service

Ernie Rivera

Officer Manager Samira Saldivar is phenomenal! She assisted me in getting several quotes, finding a new policy, and even gave some very helpful advice on how to better cover my vehicle. She truly took the time to search for the best options for me.What stood out to me the most was her attention to detail and research into discrepencies. Which in turn, provided me with MORE coverage for less than what I was previously paying. What a blessing she is to us!Thank you Samira for working beyond your normal working hours just to help. God bless!

RaeAnna Zambrano

My daughter referred me to Chavez Insurance as she had a really good experience with this company. I worked with Bo Cordle, he was extremely helpful and was able to get the best rates for our auto and home insurance. He kept me informed of where we were in the process and provided assistance with completing required documents. The best customer service I have encountered in a long time. Thank you so much.

Sandy Archuleta

Worked with Bo at Chavez Insurance and he was extremely responsive and they were able to get me into a new policy that was significantly cheaper that my prior insurance company. Highly recommend!

Dan Hazen

As a business owner, I appreciate the quality of the service provided by the Chavez team as well as the time they took to understand my needs. Top notch organization.

La Shelle Vernon

Chavez Insurance Group has the best rates available in today’s market. Their service is impeccable and they go the extra mile for their clients.

Schervy Ortiz

Great team! They helped my dad find what he needed in car insurance and got him a great deal! Positive atmosphere!!

Maria Barkhausen

The very best experience we've ever had with an insurance agency. Felix Chavez and his associates are extremely efficient, they communicate very well, provide the best and most affordable insurance programs, and are just the most friendly and helpful group you'll ever find.

David Freeman

Awesome 👌

david ramirez

Samira was very helpful and professional. Thanks

Marc solomon

I’ve met with Mr. Chavez a few times now, and I can honestly he is one of the most genuine people I have ever met.I highly recommend Mr. Chavez, for anyone seeking an insurance agent who truly cares about you.

Samantha Stone

Samira and the team are always there when we need them. I’ve been with Nationwide since I first started driving many moons ago and I’ve trusted them with insuring all of our vehicles and homes. Samira is quick to respond to my needs and provided A++ customer service.

Kevin Grant

GABY WAS VERY HELPFULAND WHEN SHE SAID I WILL CALL YOU BACK .SHE DID. AND PATIENT IN EXPLAINING EVERYTHING. VERY GRATEFUL

Maryann Alba

Have done business with this company over 20 years.Ready to go on the trip😁

Richard M

Chavez Insurance Group has a customer service team that is unsurpassed! Always available to answer questions and help with anything we have ever needed.

Sonia Herrera

24/7 great service. Always checking if we need anything.

Denise Garza

Couldn’t ask for a better team to take care of me, went above and beyond and took their time to answer all of my questions .

Jorge Torres

Excelente agencia de aseguranza.

Alfredo Delgadillo

v nice and very professional they take care what i needthank you

Mohammad Javed

insurance agent was very helpful I even got to call back after losing connection

Daniel Camargo

Amira is always very helpful and knows the products she sells. She finds the best insurance rates and coverage for my specific needs.

yolanda gabehart

Friendly staff very welcomingWorks hard to get you bestInsurance package andMakes sure your home andFamily is protected.

Paul Last

Felix and Samira are the most professional, personable, kind and helpful people that I have EVER encountered in this field of business. Having been a home owner over 20 years and owned multiple cars throughout the years, I've come to understand "insurance" through different carriers and agents. The level of SERVICE Felix and Samira provide is by far the best I've experienced...especially through stressful times when having to file a claim.

Pamela Herron

Felix and his team always respond to my insurance needs and general questions promptly and professionally. Would recommend them.

Evan McDaniel

Outstanding Insurance Company! I have my homes, my life insurance, and my boat insurance with them.

Lealean Peace

I have been working with Samira since 2013-14 and she's amazing. Always taking care of my.needs in a timely manner, with a positive attitude and professionalism. I recently acquired a commercial insurance and Maria who oversees that side was amazing, promptly responded to my inquiries and was super easy to.work with. I love tje staff here and highly recommend them!!

Adriana Ortega Díaz

Fast and friendly service. Call for quotes.

Angie C

The best service !! Imelda is really professional. !!!

Gabriel De Leon

Every time I have a question the staff is always accommodating, friendly and supportive. Chavez and members like Brian make me a loyal customer. Quality customer service seems more and more scarce, not with Chavez insurance.

tony amaya

We have been with the Felix Chavez Agency for several years now. We have always had top notch service when we’ve needed it. Bryan R. Is always ready to assist whenever we’ve needed a quote or a copy of our insurance cards. Highly recommend them!

Celina Lopez

I have been the Felix Chavez agency for years now and they have always been very helpful, friendly, professional and efficient when I call. Bryan even took it upon himself to review my upcoming renewal to ensure I was properly covered and notified meof an opportunity where my family could save money. This was awesome! I would recommend this agency to anyone I know!

Shae Hipolito

"Awesome Agency" Very professional and helpful! Bryan Raesz always helping us out with any questions. We appreciate all your assistance. Thanks, Liz

Juan Meza

I've been doing business with this group for many years. The reason is friendliness kindness and great customer service.

Daniel Davila

I want to Thank "Himelda Becerra" for always doing a great job on finding me the lowest auto car insurance policy's at the Felix Chavez Agency/Nationwide. She has been a great asset to me and family. I highly recommend her "Outstanding" Customer Service. The location and affortable auto insurance meet all my needs; when they say Nationwide is on your side, they literally mean it. Thank you so much for being their for all of us.

Yvette

By far one of the best customer service experience I've ever had. Delanie walked me through every step of my process getting car insurance quotes. I will without a doubt be recommending her and this company to friends and family!

Brian Johnson-Farrell

I called into this agency a few months ago as I was shopping prices for car insurance. I spoke with Delaney who was very kind and helpful. She took time to explain coverages to me. I noticed other companies did not take the time to explaine the quote in depth to me. I also had additional questions down the road and she was quick to respond to my emails. Thank you

Elysse Landrum

This agency has very helpful associates, and are always available when I need assistance. Delainey always greets me with a smile and gives me tips on ways to save. Rarely do you find an office with such dedication. 5 stars

Cori Brown

As a new car owner I was extremely nervous to purchase car insurance on my own. Delanie Kaiser made my first time buying car insurance extremely easy. Because we are around the same age she was able to speak to me in a non intimidating way, using language I understood. I am extremely grateful she was my agent and I look forward to working with her in the future!

Lea Hackner

Felix Chavez Agency has been one of the best experiences that I have had in a very long time, I had to come back home to Austin due to Health issues. it seemed easy tell my local Nationwide Agency I was moving out of State and that would be that/Well I must say when I got here I was quite nervous as I had been with Nationwide in SC for over 18 years, thinking am I gonna get the best rate are they gonna be personable, well to my surprise from the first call to switch over my Insurance to Texas I opted for the Felix Chavez Agency, WOW is all I can say.Himelda Becerra the Office Manager has been there with me all the way, making additional phone calls to me to make sure that all things were ok, from 2013 when I signed up I have had many changes and they have met them all, Himelda has been so very personnel and professional with me, I have know added additional Renters Insurance. If you are looking for award winning Customer service in an Insurance Provider, look nknow further, the Felix Chavez Agency is it, I highly recommend them, They get 5 ***** from me.Thank you to all the members of the Felix Chavez Agency for always thinking Customer First.

Suzanne Mitchell

REVIEW US

2681 Gattis School RD, Bldg 1, Ste 170, Round Rock | TX 78664

2303 E Cesar Chavez St C Austin | TX 78702

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