| (512) 989-0668

Araceli Rogel

I grew up in Austin, Texas, and went to school to be a medical assistant. My experience in the insurance industry is amazing, working with Chavez Insurance Group has shown me that they really do care about their customers. I get most excited being able to help our clients.

In my free time, I enjoy spending time with my kids and family. I love helping others – anything that has to do with helping, I’m there! I also like to spend my weekends relaxed watching movies with my family.

WHAT OUR CLIENTS
ARE SAYING

I’ve met with Mr. Chavez a few times now, and I can honestly he is one of the most genuine people I have ever met.I highly recommend Mr. Chavez, for anyone seeking an insurance agent who truly cares about you.

Samantha Stone

Samira and the team are always there when we need them. I’ve been with Nationwide since I first started driving many moons ago and I’ve trusted them with insuring all of our vehicles and homes. Samira is quick to respond to my needs and provided A++ customer service.

Kevin Grant

GABY WAS VERY HELPFULAND WHEN SHE SAID I WILL CALL YOU BACK .SHE DID. AND PATIENT IN EXPLAINING EVERYTHING. VERY GRATEFUL

Maryann Alba

Have done business with this company over 20 years.Ready to go on the trip😁

Richard M

Chavez Insurance Group has a customer service team that is unsurpassed! Always available to answer questions and help with anything we have ever needed.

Sonia Herrera

24/7 great service. Always checking if we need anything.

Denise Garza

Couldn’t ask for a better team to take care of me, went above and beyond and took their time to answer all of my questions .

Jorge Torres

Excelente agencia de aseguranza.

Alfredo Delgadillo

v nice and very professional they take care what i needthank you

Mohammad Javed

insurance agent was very helpful I even got to call back after losing connection

Daniel Camargo

Amira is always very helpful and knows the products she sells. She finds the best insurance rates and coverage for my specific needs.

yolanda gabehart

Friendly staff very welcomingWorks hard to get you bestInsurance package andMakes sure your home andFamily is protected.

Paul Last

Felix and Samira are the most professional, personable, kind and helpful people that I have EVER encountered in this field of business. Having been a home owner over 20 years and owned multiple cars throughout the years, I've come to understand "insurance" through different carriers and agents. The level of SERVICE Felix and Samira provide is by far the best I've experienced...especially through stressful times when having to file a claim.

Pamela Herron

I have always encountered wonderful service from all the staff. Such a great agency

Shameka Isom

Takes good care of their clients.

Gerald Mitchell

Been with this company over 15yrs.

Ethel Washington

Excellent service!!!

George A. Castaneda

Our household has always experienced extraordinary customer service from the Felix Chavez Agency. Felix Chavez goes the extra mile explaining our insurance coverage for our auto, home and life insurance.

Gil Duarte

I have had a lot of agents in the many homes and business insurance coverage needs over 40 years but Felix and his staff are always there to answer any question and make sure I have the right coverage at the best price. I would and always do recommend them to all my friends and business associates. Give them a call and you will be pleasantly surprised.

Joe Bayarena

This team of Insurance agent's (Bryan) lead by Fleix Chavez are very knowledgeable and courteous when exploring coverage needs. I highly recommend them when seeking the optimum in insurance needsRon Lamorte

Ronald LaMorte

Professional. Services

michael agwuncha

Felix and his team always respond to my insurance needs and general questions promptly and professionally. Would recommend them.

Evan McDaniel

Outstanding Insurance Company! I have my homes, my life insurance, and my boat insurance with them.

Lealean Peace

I have been working with Samira since 2013-14 and she's amazing. Always taking care of my.needs in a timely manner, with a positive attitude and professionalism. I recently acquired a commercial insurance and Maria who oversees that side was amazing, promptly responded to my inquiries and was super easy to.work with. I love tje staff here and highly recommend them!!

Adriana Ortega Díaz

Always 5 stars! Great customer service, they treat you like family. They find you the best rate and take care of all the work for you!

jeannine Bailey

Fast and friendly service. Call for quotes.

Angie C

Great customer service

Sylvia Davis

The best service !! Imelda is really professional. !!!

Gabriel De Leon

Every time I have a question the staff is always accommodating, friendly and supportive. Chavez and members like Brian make me a loyal customer. Quality customer service seems more and more scarce, not with Chavez insurance.

tony amaya

We have been with the Felix Chavez Agency for several years now. We have always had top notch service when we’ve needed it. Bryan R. Is always ready to assist whenever we’ve needed a quote or a copy of our insurance cards. Highly recommend them!

Celina Lopez

I have been the Felix Chavez agency for years now and they have always been very helpful, friendly, professional and efficient when I call. Bryan even took it upon himself to review my upcoming renewal to ensure I was properly covered and notified meof an opportunity where my family could save money. This was awesome! I would recommend this agency to anyone I know!

Shae Hipolito

"Awesome Agency" Very professional and helpful! Bryan Raesz always helping us out with any questions. We appreciate all your assistance. Thanks, Liz

Juan Meza

I've been doing business with this group for many years. The reason is friendliness kindness and great customer service.

Daniel Davila

I want to Thank "Himelda Becerra" for always doing a great job on finding me the lowest auto car insurance policy's at the Felix Chavez Agency/Nationwide. She has been a great asset to me and family. I highly recommend her "Outstanding" Customer Service. The location and affortable auto insurance meet all my needs; when they say Nationwide is on your side, they literally mean it. Thank you so much for being their for all of us.

Yvette

By far one of the best customer service experience I've ever had. Delanie walked me through every step of my process getting car insurance quotes. I will without a doubt be recommending her and this company to friends and family!

Brian Johnson-Farrell

I called into this agency a few months ago as I was shopping prices for car insurance. I spoke with Delaney who was very kind and helpful. She took time to explain coverages to me. I noticed other companies did not take the time to explaine the quote in depth to me. I also had additional questions down the road and she was quick to respond to my emails. Thank you

Elysse Landrum

This agency has very helpful associates, and are always available when I need assistance. Delainey always greets me with a smile and gives me tips on ways to save. Rarely do you find an office with such dedication. 5 stars

Cori Brown

As a new car owner I was extremely nervous to purchase car insurance on my own. Delanie Kaiser made my first time buying car insurance extremely easy. Because we are around the same age she was able to speak to me in a non intimidating way, using language I understood. I am extremely grateful she was my agent and I look forward to working with her in the future!

Lea Hackner

Felix Chavez Agency has been one of the best experiences that I have had in a very long time, I had to come back home to Austin due to Health issues. it seemed easy tell my local Nationwide Agency I was moving out of State and that would be that/Well I must say when I got here I was quite nervous as I had been with Nationwide in SC for over 18 years, thinking am I gonna get the best rate are they gonna be personable, well to my surprise from the first call to switch over my Insurance to Texas I opted for the Felix Chavez Agency, WOW is all I can say.Himelda Becerra the Office Manager has been there with me all the way, making additional phone calls to me to make sure that all things were ok, from 2013 when I signed up I have had many changes and they have met them all, Himelda has been so very personnel and professional with me, I have know added additional Renters Insurance. If you are looking for award winning Customer service in an Insurance Provider, look nknow further, the Felix Chavez Agency is it, I highly recommend them, They get 5 ***** from me.Thank you to all the members of the Felix Chavez Agency for always thinking Customer First.

Suzanne Mitchell

| (512) 989-0668

Araceli Rogel

WHAT OUR CLIENTS
ARE SAYING

2681 Gattis School RD, Bldg 1, Ste 170, Round Rock | TX 78664

2303 E Cesar Chavez St C Austin | TX 78702

| (512) 989-0668

Araceli Rogel

LOCATIONS

WHAT OUR CLIENTS ARE SAYING

2681 Gattis School RD, Bldg 1, Ste 170, Round Rock | TX 78664

2303 E Cesar Chavez St C Austin | TX 78702

WHAT OUR CLIENTS
ARE SAYING