I was born and raised in Austin, TX. I’ve been in the insurance industry for 8 years and have lots of experience in insurance sales and service knowledge in Property, Commercial, and Life/Health. I really enjoy giving customers the insurance knowledge that is needed for them to better understand their insurance policies. In my free time, I enjoy cooking and spending time with my big family. On weekends you can find me out and about with my family. I especially love taking the kids around town to enjoy new spots and keep learning new things.
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| (512) 989-0668
Judid Jaimes Gonzalez
WHAT OUR CLIENTS
ARE SAYING
Felix and his team always respond to my insurance needs and general questions promptly and professionally. Would recommend them.
Evan McDaniel
Outstanding Insurance Company! I have my homes, my life insurance, and my boat insurance with them.
Lealean Peace
I have been working with Samira since 2013-14 and she's amazing. Always taking care of my.needs in a timely manner, with a positive attitude and professionalism. I recently acquired a commercial insurance and Maria who oversees that side was amazing, promptly responded to my inquiries and was super easy to.work with. I love tje staff here and highly recommend them!!
Adriana Ortega DÃaz
I have had a lot of agents in the many homes and business insurance coverage needs over 40 years but Felix and his staff are always there to answer any question and make sure I have the right coverage at the best price. I would and always do recommend them to all my friends and business associates. Give them a call and you will be pleasantly surprised.
Joe Bayarena
Always 5 stars! Great customer service, they treat you like family. They find you the best rate and take care of all the work for you!
jeannine Bailey
Fast and friendly service. Call for quotes.
Angie C
Great customer service
Sylvia Davis
The best service !! Imelda is really professional. !!!
Gabriel De Leon
I received great customer friendly service and Chavez Insurance Group met my home and auto insurance needs.
Sandra Chavez
Every time I have a question the staff is always accommodating, friendly and supportive. Chavez and members like Brian make me a loyal customer. Quality customer service seems more and more scarce, not with Chavez insurance.
tony amaya
My Mom asked me to post this on her behalf regarding the excellent service she has received thus far after changing her Nationwide Agency to the Felix Chavez agency in Round Rock.Her first in person encounter was with Samira and Brian was during Thanksgiving week. She went to their office around closing time without an appointment. Samira and Brian stayed late to get the information regarding her policies so that she could transfer agencies.After the new year my she wrote to Samira during the time that Samira was out of the office. My mom couldn’t believe that Samira responded to the email by 10 am the morning she returned to the office!!My mom is very impressed so far with the curtesy and attention that the Felix Chavez agency gives to their clients.
Christina Jeeves
We have been with the Felix Chavez Agency for several years now. We have always had top notch service when we’ve needed it. Bryan R. Is always ready to assist whenever we’ve needed a quote or a copy of our insurance cards. Highly recommend them!
Celina Lopez
Bryan Raesz has always been very helpful and professional. He has invested time in finding us the right policy and found a way to save us money. Bryan is always welcoming, knowledgeable about his work and carries a great positive attitude. We are happy to continue to give them our business regarding our insurance needs over a number of years. Thank you!
Maria Tinajero
This team of Insurance agent's (Bryan) lead by Fleix Chavez are very knowledgeable and courteous when exploring coverage needs. I highly recommend them when seeking the optimum in insurance needsRon Lamorte
Ronald LaMorte
Bryan is always really easy to get ahold of and very helpful! Highly recommend this agency.
MagAggie2012
Bryan R. is always there when we need him. I’ve been with Nationwide since I first started driving many moons ago and I’ve trusted them with insuring all of our vehicles and homes.
Kevin Grant
Bryan is always helpful when trying to figure out the right policy for my needs. I would definitely recommend.
Blake Raesz
Very kind and professional his knowledge with what I needed was finish from the start too the end, he did not keep me guessing.
Peggy Harper
We have been going with Nationwide for as long as I can remember. Our insurance agent is Bryan, we absolutely love him! He is so dedicated to his job and is always great help!! We highly highly recommend him and this location!
Yvette Diaz
We have been with Nationwide since my parents purchased their first home in 1997. The thought of switching over to another insurance has never crossed our minds because of the great benefits and affordability our policy offers. However, I can wholeheartedly say that Felix and Bryan are part of the primary reason we have stayed with Nationwide for so many years. They have always been our greatest support system not only with insurance purposes but also with our personal growth and success. The humility and respect they show to every client is unlike any other. There are not enough words in the dictionary to describe the amazing job they do. 10/10 highly recommend Felix as your Nationwide Insurance agent!
Maria Hernandez
This is a great team to work with! They got me set up with car insurance quickly and made switching insurance a painless process when I got a new vehicle.My agent - Bryan Raesz - is always quick to respond, personable, and has my best interests at heart. Working with him has made my life significantly easier because I can depend on him to pass along information about insurance rates and count on him to do all the research without getting into the nitty gritty myself.I used to dread dealing with insurance companies and finding the best rate. Working with Bryan has taken all of the stress of dealing with the hassle because he does it himself and clearly communicates his recommendations.
Connie Cheng
This is a great team to work with! They got me set up with car insurance quickly and made switching insurance a painless process when I got a new vehicle.My agent - Bryan Raesz - is always quick to respond, personable, and has my best interests at heart. Working with him has made my life significantly easier because I can depend on him to pass along information about insurance rates and count on him to do all the research without getting into the nitty gritty myself.I used to dread dealing with insurance companies and finding the best rate. Working with Bryan has taken all of the stress of dealing with the hassle because he does it himself and clearly communicates his recommendations.
Connie Cheng
Felix and his team are always prompt and professional. They are friendly and happy to help with any questions around auto home insurance. I highly recommend them!
Dauren Asrymbetov
I have been the Felix Chavez agency for years now and they have always been very helpful, friendly, professional and efficient when I call. Bryan even took it upon himself to review my upcoming renewal to ensure I was properly covered and notified meof an opportunity where my family could save money. This was awesome! I would recommend this agency to anyone I know!
Shae Hipolito
"Awesome Agency" Very professional and helpful! Bryan Raesz always helping us out with any questions. We appreciate all your assistance. Thanks, Liz
Juan Meza
I've been doing business with this group for many years. The reason is friendliness kindness and great customer service.
Daniel Davila
I want to Thank "Himelda Becerra" for always doing a great job on finding me the lowest auto car insurance policy's at the Felix Chavez Agency/Nationwide. She has been a great asset to me and family. I highly recommend her "Outstanding" Customer Service. The location and affortable auto insurance meet all my needs; when they say Nationwide is on your side, they literally mean it. Thank you so much for being their for all of us.
Yvette Calvo
I just moved my entire family and life to Austin, TX. I googled Nationwide near me and came across this location. I called in and was delighted to speak with Delanie about transferring my Nationwide policies. She was very polite and such a pleasure to speak with. She explained the entire process and verified my coverages, yet made a personal connection with me as well. I felt very comfortable and taken care of. I'm glad insurance is now one thing crossed off my list of headaches! My husband is now talking about buying an RV, so I guess we'll be in touch soon ;) Felix Chavez is doing a great job here!
A Parker
By far one of the best customer service experience I've ever had. Delanie walked me through every step of my process getting car insurance quotes. I will without a doubt be recommending her and this company to friends and family!
Brian Johnson-Farrell
I called into this agency a few months ago as I was shopping prices for car insurance. I spoke with Delaney who was very kind and helpful. She took time to explain coverages to me. I noticed other companies did not take the time to explaine the quote in depth to me. I also had additional questions down the road and she was quick to respond to my emails. Thank you
Elysse Landrum
I was shopping for home owners insurance b/c my rates had gone up and my agent was never around. A friend of mine had told me to speak with Himelda at Nationwide Insurance. Himelda was very detailed and made sure I understood what my coverages were. I'm very happy I made the move.
Sally Garza
This agency has very helpful associates, and are always available when I need assistance. Delainey always greets me with a smile and gives me tips on ways to save. Rarely do you find an office with such dedication. 5 stars
Cori Brown
As a new car owner I was extremely nervous to purchase car insurance on my own. Delanie Kaiser made my first time buying car insurance extremely easy. Because we are around the same age she was able to speak to me in a non intimidating way, using language I understood. I am extremely grateful she was my agent and I look forward to working with her in the future!
Lea Hackner
Felix Chavez Agency has been one of the best experiences that I have had in a very long time, I had to come back home to Austin due to Health issues. it seemed easy tell my local Nationwide Agency I was moving out of State and that would be that/Well I must say when I got here I was quite nervous as I had been with Nationwide in SC for over 18 years, thinking am I gonna get the best rate are they gonna be personable, well to my surprise from the first call to switch over my Insurance to Texas I opted for the Felix Chavez Agency, WOW is all I can say.Himelda Becerra the Office Manager has been there with me all the way, making additional phone calls to me to make sure that all things were ok, from 2013 when I signed up I have had many changes and they have met them all, Himelda has been so very personnel and professional with me, I have know added additional Renters Insurance. If you are looking for award winning Customer service in an Insurance Provider, look nknow further, the Felix Chavez Agency is it, I highly recommend them, They get 5 ***** from me.Thank you to all the members of the Felix Chavez Agency for always thinking Customer First.
Suzanne Mitchell
